Frequently Asked Questions.
Traditional consulting often focuses on assessing a situation, developing a strategy, and recommending what should happen next. Implementation support focuses on putting those recommendations into practice.
At Veronica Ford Consulting (VFC), we bridge strategy and implementation. We work alongside clients to clarify priorities, develop practical approaches, coordinate people and resources, and carry work forward. This can mean designing a process, introducing a system, coordinating a project, or helping turn a new initiative into operational reality.
We work with entrepreneurs, small businesses, nonprofits, social enterprises, and arts and culture organizations across Canada.
Some clients are preparing to launch something new. Others are navigating growth, change, or competing operational priorities. Our work is shaped around your goals, existing resources, and the level of support that would be most useful. A consultation helps us explore whether there is a good fit.
Support does not have to be ongoing. We offer several ways to work together, depending on what you are trying to accomplish.
Project Implementation Support provides hands-on help with defined projects, operational activities, processes, systems, or initiatives. Strategic Advisory Services provides guidance, planning, and collaborative working sessions. Ongoing Operations Management offers fractional or interim capacity to coordinate priorities, workflows, teams, and implementation.
Examples include operational planning, process and SOP development, project coordination, business planning, research, reporting, and systems setup. You can engage us for a focused working session, a scoped project, or a longer-term partnership.
A virtual assistant generally supports assigned administrative tasks, while a full-time operations manager takes on a permanent internal role.
VFC offers flexible operational expertise across planning, coordination, systems, and implementation. Depending on the engagement, we can develop workflows, coordinate stakeholders, manage defined projects, or provide interim operational leadership. The responsibilities, decision-making authority, and expected outcomes are agreed together at the outset.
We offer flexible service options based on the scope of work, complexity, and level of coordination required. Whether you need focused guidance, support with a specific project, or an ongoing operations partner, there is an option to fit your needs.
Advisory & Strategic Working Sessions
For those seeking expert guidance on a specific question, decision, or operational priority, we offer one-time advisory calls and collaborative working sessions to help you explore options, develop strategies, and identify practical next steps together.
Project & Business Support Packages
Our project packages provide hands-on support for defined activities and deliverables, with up to three months to complete the agreed scope of work.
Bronze $375
Ideal for one clearly defined task or deliverable, such as developing a professional presentation, preparing a research summary, or creating an operational template.
Silver $950
Designed for a few connected activities leading to a defined outcome. For example, consulting with department leads to map an existing workflow, identify opportunities for improvement, and prepare a report with insights and recommendations.
Gold $2,850
Suited for projects involving multiple activities, stakeholder coordination, and implementation support. Examples include:
- Stakeholder Gathering Coordination: Coordinate event logistics, participant communications, and preparation of supporting materials for a scheduled gathering.
- Recruitment Coordination: Coordinate a defined recruitment process, including posting a position, organizing applications, and scheduling candidate interviews.
- Client & Stakeholder Management Systems: Review an existing intake or relationship management process, configure a basic CRM or tracking system, and establish a follow-up workflow to support consistent engagement.
Custom Quoted
For larger or more complex initiatives requiring extended coordination, multiple phases, or dedicated implementation oversight. Examples include launching a new program, implementing an organization-wide operational system, or managing a major organizational transition.
Ongoing Operations Support
For organizations seeking consistent operational capacity, our monthly retainer options range from strategic advisory and fractional operations partnerships to interim operations leadership. Each engagement is tailored to the level of responsibility, coordination, and execution required.
All project examples are illustrative. Included activities, deliverables, and responsibilities are confirmed in the agreed quote or service agreement.
Not sure which option fits? During your free 30-minute consultation, we'll discuss your priorities and recommend an approach aligned with your goals, budget, and the work involved.
VFC is led by Melissa Yaw, Principal, who brings more than 20 years of experience across nonprofit, corporate, and entrepreneurial environments. Depending on the scope, Melissa leads work directly and may coordinate trusted collaborators with relevant expertise.
We establish clear responsibilities, deliverables, communication channels, and check-ins. Much of our work can be delivered virtually across Canada, allowing us to collaborate with your team wherever you are.
We begin by confirming the priorities, agreed activities, deliverables, timelines, responsibilities, and investment in a written proposal or service agreement. We then establish a practical working rhythm, review the information and resources needed, and begin the agreed activities.
The starting process varies with the engagement. A defined project may begin with a focused planning discussion, while ongoing support may include reviewing workflows and meeting key team members. Engagements can often begin within one to two weeks, depending on availability.
The free 30-minute consultation is an opportunity to tell us about your organization, what you are working toward, and where additional operational support could be useful. We will discuss your priorities, answer questions about how we work, and explore possible next steps.
There is no obligation to proceed. You can schedule a consultation at meetings.aspireinc.ca or email info@aspireinc.ca.
Our services are primarily delivered virtually, allowing us to work with entrepreneurs and organizations across Canada through online meetings and collaborative tools.
In-person meetings or on-site support may also be arranged depending on the nature of the engagement, location, and availability with consideration for travel and related expenses.
Still have questions?
Let's discuss what you're working toward. Book a free 30-minute consultation at meetings.aspireinc.ca or email info@aspireinc.ca.